Feds order airlines to refund tickets for all corona-affected flights
The U.S. Department of Transportation has issued an enforcement notice to all commercial airlines, ordering them to promptly refund the complete cost of all tickets sold to passengers whose flights have either been canceled or significantly delayed due to the COVID-19 public health emergency. “The department is receiving an increasing number of complaints and inquiries from ticketed passengers, including many with non-refundable tickets, who describe having been denied refunds for flights that were canceled or significantly delayed,” states a U.S. DOT news release issued April 3. “In many of these cases, the passengers stated that the carrier informed them that they