In what may have set a record for customer scandal/service, Google restored a paid ad from the Rocky Mountain Elk Foundation it had initially rejected because of animal cruelty issues hours after it received a letter from Montana’s Republican congressional members.
The Missoula-based hunting advocacy group was notified April 25 that its ads were disapproved, according to RMEF spokesman Mark Holyoak. The group appealed to Sen. Steve Daines and Rep. Greg Gianforte, who sent a joint letter to Google CEO Sundar Pichai on Friday. RMEF also contacted Democratic Sen. Jon Tester who sent a letter to Google, according to RMEF. Holyoak said a Google representative called on Friday evening rescinding the decision and reinstating RMEF’s ad.